To receive refund on returned items:
- Customer Service must be contacted within 15 days of delivery date.
- Items must be returned within 14 days after receiving the RMA.
- Shipped back in the original packaging with tags
- In resalable condition (no doggy hair or drool)
Failure to comply may result in a minimum 25% restocking fee
Please Note: The buyer is also responsible for return shipping.
For more detail see our Full Policy