Shipping & Deliveries

All Jax & Bones bedding orders are made to order in Los Angeles, California.

For all Bed Orders, please allow up to 7-14 business days to ship out.
For all Toy Orders, please allow up to 3-5 business days to ship out.

General delivery time or expected arrival date may vary depending on location of final destination and could take up to 5 additional business days if using standard delivery methods through FED EX GROUND. If you require special assistance or rush service, please call our customer service staff at 626 444 4550 for assistance.

For Standard Delivery, charges are inclusive of order processing, item selection, packaging, handling and transit time.

We offer the following FLAT RATE SHIPPING based on delivery location.

US DOMESTIC SHIPPING GROUND (excludes HAWAII, ALASKA & U.S. Territories*)

Sales Amount Flat Rate
Up to $50 $9.00
Between $50-$175 $14.50
Between $175-$250 $18.50
Over $250 Free**
*U.S. Territories: American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, Puerto Rico and the U.S. Virgin Islands.

STANDARD DELIVERY DETAILS

We ship from Los Angeles, California.

For West Coast States, final delivery may take up to 3-14 business days from our warehouse.

For East Coast States, delivery may take up to 7-14 business days from our warehouse.

We DO NOT deliver to P.O. Boxes. If your order is addressed to a P.O. Box, it may be delayed and fees will be not covered if there are any address corrections.

In transit, address corrections or changes may occur an additional $15.00 fee due to correction fees on the carriers end.

Our staff will notify you of all updates and delays.

SHIPPING METHODS

Jax and Bones uses FedEx, UPS and USPS to ship. You are able to see your shipping rate in your shopping cart. Orders can only be shipped and processed on regular business days as our office and warehouses are closed on major holidays and weekends. Our order processing cut off time is 1 p.m. PST, M-F. Any orders received after the cut off or on the weekends will be entered the following business day.

** Free shipping can not be combined with any other promotions or coupons.