FREE GIFT

Need a little help finding the right fit? Email jbpack@jaxandbones.com for sizing guidance before you order.

• Eligible returns can be started within 30 days of purchase.
• Items must be unused and unwashed, free of pet hair, odors, stains, or damage, with original packaging, tags, and inserts.
• We offer free returns at checkout for a small fee if selected. A prepaid label would be generated. If you opt out, return fees are customer paid. 

View the full return policy for all requirements and refund details

In-stock bedding and toys typically ship within 3–5 business days. Items in production may require additional time, and we'll notify you of any delays. During holidays and peak periods, processing times may be longer.

Once shipped, orders typically arrive within 2–6 business days, depending on your location.

View full shipping details and rates